MALAYSIA VIEWPOINT: Gloria Guevara Manzo – President & CEO of the WTTC

Gloria Guevara Manzo was elected as the new President & CEO of the World Travel and Tourism Council (WTTC) in late 2017, replacing David Scowsill in the role after he retired. Ms Manzo previously worked in several senior private sector positions and for several years was Federal Minister of Tourism of Mexico. We asked her for her thoughts on Tourism Malaysia.

When I was in Government, I has a very close relationship with Malaysia and I watched very closely what they were doing. I believe that Malaysia has done a wonderful job in multiple areas. It’s one of the great examples that we have in the region and around the world. In terms of connectivity they have done an excellent job. It’s one of the destinations that’s very well connected within Asia. In terms of travel facilitation also, they have done really well. And the third factor is that of their assets, and offering unique experiences and developing products for people to visit them… where I think they have done great also as well. When I was in the ministry, I was very impressed with Malaysia and how much they have accomplished, and now I am in the private sector, the WTTC, I can see that continues. I think they’ve done great. I’m very impressed with Malaysia.

When I was in the ministry, I was very impressed with Malaysia and how much they have accomplished, and now I am in the private sector, the WTTC, I can see that continues.

The Sabah state government has introduced regulations to stop deforestation in order to protect the native fauna. What are your thoughts about this?

Indeed, there are ways to come up with laws to protect the environment and protect nature that at the end of the day will result in benefits for the local communities. We have seen this a number of times, and I am glad they have come up with that. It’s good!